1. If you do not achieve a passing score in the required assessments for an eligible entry-level FAA position.
2. If you do not receive a job offer within 30 days after completing the interview process for an eligible FAA position.
Assessment requirements vary by FAA position and hiring pathway. Please review our Refund Policy for eligibility and documentation requirements.
If you ARE ELIGIBLE for a refund, click the link below to submit your request.
Yes, I’m Eligible Request Refund
If you have NOT YET TAKEN the required FAA assessment, or would like to request a refund for another reason, click the link below and select the option matching your situation. Our support team is here to review your request and help with your concerns.